Essential Care
£24.99 per month
- Managed production hosting
- SSL management
- Scheduled backups
- Routine security & technical maintenance
- Email support
Website Care
Your website is live. I can help you keep it that way.
Website Care gives you ongoing support after launch, from essential maintenance through to regular updates and continued improvements.
It's completely optional. Choose the level of support that suits your business, or manage the website yourself.
What ongoing support can include
Keep it healthy
Hosting, SSL, backups and routine technical maintenance.
Keep it current
Content updates where the plan includes time for them.
Keep it moving
Extra checks and reviews on the plans that include them.
Website Care is separate from your website
Optional
Website Care is an add-on after launch, not part of the cost of having your website built.
Your website
Once the agreed project payments are complete, you own the bespoke website work. Website Care is not what gives you that ownership.
Choose your support
Pick the level that fits the amount of ongoing help your business needs.
After launch
A website still needs attention once it's online.
Software changes, content becomes outdated and businesses evolve. Website Care gives you a straightforward way to keep getting support without having to find someone new every time something needs attention.
Maintenance
Every plan includes routine security and technical maintenance. That keeps the underlying software looked after. It is not a guarantee the site can never be compromised.
Updates
Growth and Business include a set amount of content-update time each month. Essential does not. Unused time does not roll over.
Support
Every plan includes email support from the person who built the site. Business adds priority email support, with no guaranteed response times.
Improvement
Growth adds performance monitoring and a monthly website health check. Business adds a quarterly website review.
Website Care plans
Choose how much ongoing support you need.
All three plans are separate from the cost of building your website and can be discussed after launch.
Most popular
Growth Care
£49 per month
- Everything in Essential Care
- 30 minutes of monthly content updates
- Performance monitoring
- Monthly website health check
Business Care
£79 per month
- Everything in Growth Care
- Priority email support (no guaranteed response times)
- 1 hour of monthly content updates
- Quarterly website review
What's included?
| Included support | Essential Care | Growth Care | Business Care |
|---|---|---|---|
| Managed production hosting | Included | Included | Included |
| SSL management | Included | Included | Included |
| Scheduled backups | Included | Included | Included |
| Routine security and technical maintenance | Included | Included | Included |
| Email support | Included | Included | Included |
| Monthly content updates | Not included | 30 minutes a month | 60 minutes a month |
| Performance monitoring | Not included | Included | Included |
| Monthly website health check | Not included | Included | Included |
| Priority email support | Not included | Not included | Included |
| Quarterly website review | Not included | Not included | Included |
Priority email support does not include guaranteed response times.
Unused monthly update time does not roll over.
Backup frequency is confirmed for your plan. It is not a fixed public schedule.
Not included in these plans
- Unlimited website changes
- Unlimited support
- New pages
- New functionality
- Redesign work
- Major integrations
- SEO campaigns
- Copywriting
- Guaranteed uptime
- Guaranteed response times or SLA
- Third-party paid services or licences unless expressly stated
The full Website Care rules are in the Terms & Conditions.
Not sure which one?
I'll help you choose the level that makes sense.
You don't need to work it out on your own. Tell me how often you expect to need help with the website and I'll point you towards the most suitable option.
Ask Me About Website CareWebsite build and Website Care are separate.
One-off website project
The design and build of your website is covered by the agreed project or package price.
Optional Website Care
Website Care is ongoing support after launch if you'd like me to continue helping maintain and update the site.
Questions about Website Care
No. Website Care is optional support after launch. You do not need it to have a website built. Once the agreed project payments are complete, you own the bespoke website work without taking a Care plan.
No, unless a proposal expressly includes it. The website build is a separate one-off project. Website Care is ongoing support you can add afterwards.
Yes. It can be discussed once the site is live, or while we are planning the project. Asking from this page is an enquiry. It does not start a subscription or take a payment.
You can still launch the site and own the bespoke work once the agreed project payments are complete. Ongoing hosting, maintenance, backups and updates are then separate. The setup that gets the site live does not include ongoing hosting forever.
If you want a different level of support, get in touch and we can agree a change before it applies. This page does not change an existing plan by itself.
Yes. Plans are monthly, and there is no long-term lock-in unless a proposal says otherwise. You can cancel with 30 days' written notice by email to cssdesignstudiouk@gmail.com. If the plan includes managed hosting, that hosting management ends when the plan ends. I will help with a reasonable handover, and ongoing hosting then becomes your responsibility. Cancelling does not remove ownership of a website you have already paid for under the project agreement.
Every plan includes routine security and technical maintenance. That is maintenance, not new features, and it is not a promise that a site can never be compromised. Essential does not include monthly content-update time. Growth includes 30 minutes a month, and Business includes 60 minutes a month. Unused time does not roll over. Work beyond that is quoted separately.
No. A new website or redesign is a separate one-off project. Website Care does not include unlimited changes, new pages, new functionality, redesign work or a new site.
Ongoing support
Want me to keep looking after your website?
Tell me what kind of support you're looking for and I'll help you work out which Website Care option fits best.
Website Care is optional and separate from your website build.